Grocery chains now adapting to capture new markets.

With an increasing demand for customer-centric service and changing customer behavior, Kenyan supermarkets are having to redesign and rethink their strategies in order to survive. Willy Kimani, the Chief Commercial Officer of Naivas Supermarkets, speaks about the evolving customer base, “The Kenyan customer is changing; it is right now more informed. The customer has now become more complex, he is demanding more.” Around two-thirds of Kenyans buy their groceries in traditional markets or smaller stores and kiosks. Bryan Sun, Nielsen Africa Managing Director, explains how this creates the potential for…

Coronavirus: Do you have to stay at home? These online resources will help you with remote working or spending time at home

In recent weeks, COVID-19 or the novel Coronavirus has been gradually spreading throughout the world. While you shouldn’t panic, you should follow all the recommendations of official agencies, such as the WHO or your country’s government. Even if you aren’t sick, you may have been advised to stay home for reasons of prevention. And this may mean you have to do some remote work, which, if you aren’t used to it, isn’t always easy. To help you out, we’ve put together several articles with tips for working remotely, along with some apps (mostly free) to…