FAMILY BANK VOTED AS BEST TIER TWO BANK IN DIGITAL AND CUSTOMER EXPERIENCE

Family Bank customers have voted Family Bank as best tier two bank and the overall second–best bank in customer responsiveness and satisfactory digital experience in KBA’s Customer Satisfaction Survey 2020.  According to the Survey, 73% of the respondents mentioned convenience and efficiency as main features of interest when using a mobile application with ease of usage, log-in security and friendliness of user interface being the other critical factors. Digital Banking channels (Mobile and Internet Banking) recorded the highest usage among customers, especially in the wake of COVID-19, as more Kenyans…

Wireless Earbuds to set the Trend in Tech in 2021

The tech sector this year, according to many tech gurus, is set to be defined by Artificial Intelligence of Things (AIoT) with a great range of products tailored towards gadgets in the telecommunications sector; mobile phones. Many Kenyan millennials seem to already be setting the pace by embracing wireless over the use of the normal earphones commonly known as earbuds. According to those using wireless earbuds, they are convenient since they are light, stylish and trendsetting. One tech giant that purposes to be a tech-trendsetter brand through its “mobile phone…

Kenyans Set For A thrilling February with an AEW Wrestling Program

Kenyans are set to experience an exciting and amazing 2021 in terms of viewing experience courtesy of TNT Africa that is set to launch a series of interesting shows, among them the much-hyped AEW Dynamite, an all-action wrestling program set to redefine the space. The much-awaited AEW Dynamite will be a weekly flagship show from All Elite Wrestling, featuring a new professional wrestling league that is already taking the world by storm will be hitting the screens on Friday, February 5, at 2.20 pm with the first five episodes of the…

New borehole to benefit 3000 Kericho residents

In a bid to provide clean and safe water for communities in Kericho, James Finlay Kenya, Ministry of Energy and County Government of Kericho have commissioned a new borehole in the area. The new Simchorwa borehole will benefit approximately 3,000 people from the county; including several schools and dispensaries. The borehole offers 16 cubic litres daily supply of water for the communities of Lemotit, Kipkelion West Constituency. According to James Finlay Kenya, the borehole project is part of the bigger sustainability agenda. One of the key targets that they have set…

SAMSUNG PARTNERS WITH SAFARICOM FOR THE GALAXY S21 PRE-ORDER

Samsung has partnered with Safaricom for the pre-order of the recently launched Samsung Galaxy S21 range of devices. The Galaxy S21 range pre-order will be available at Safaricom shops nationwide as well as Masoko the Safaricom online shopping platform, those who wish to pre-order can also do it at all Samsung shops from 22nd January to 11th February 2021. Between January 22 and February 11, 2021, all pre-orders will include free gifts including the all-new Galaxy Buds Pro for those who purchase the Galaxy S21 Ultra or Galaxy Buds Live with the…