Co-operative Bank has embarked on customer training to boost service delivery.
The Customer Networking Forums for Micro, Small & Medium-sized Enterprises (MSMEs) is targeting customers Country wide aiming to upper their strategies on how to grow their businesses and the operating environment.
The Customer Networking Forums are a key part of Co-op Bank’s MSME program as it is widely acknowledged that MSMEs need the insights and training on economic matters that have a direct bearing on their business, and which they have little or no control over.
Co-op Bank Head of Business Banking, Moses Gitau said that the bank wishes to serve MSMEs in a wholesome fashion and offer crucial insights on MSMEs.
“The Bank is hosting networking forums across the country, where we are training customers on business strategies and breaking down the private sector economic prospects and the opportunities in the market for MSMEs,”he said.
He adds “ The Bank is hosting networking forums across the country, where it is training its customers on strategies to grow their business while discussing the global economic outlook versus Kenya’s economic outlook,”