Hospitality and Technology drive

By Hasnain Noorani Each new technological innovation is making the world we live in increasingly smaller and smaller. It has indeed revolutionized the way we plan our vacations. b There can only be a few areas that have been transformed by technology quite the same way as travel. In the last two decades, we have seen technology impacting the travel industry more than it has in the former 40 years. No one can imagine travelling without access to Google Maps for instance. Technology made it much more affordable and comfortable,…

Technology trends shaping the hospitality sector

Credit: Josephine Wawira​ Technology is progressively becoming the backbone of the hospitality sector, and the impact is significantly being felt by hoteliers in their interactions with consumers. Below are some of the trends shaping the sector, as highlighted on the 2018 Jumia Travel. Internet & Mobile penetration Mobile penetration in Kenya is 90.4% of the adult population, while the internet penetration stands at 83% as of 2017, putting the country on a global map as a leader in share of mobile internet traffic.Mobile Bookings Mobile bookings are on the rise…

Push the boat out of Diversity discrimination

Everyone in the workplace should feel welcome and empowered to express themselves so that they can contribute at their highest level. Having a large and diverse workforce, including those in the LGBT community, is smart business, but it can be tricky to operate smoothly. Approximately 1 percent of the Kenyan workforce identifies as lesbian, gay, bisexual, or transgender and 21 percent of LGBT employees report suffering some form of workplace discrimination. Hospitality employers should take certain steps to create a safe and inclusive work environment for all of their employees.…

Using Technological Solutions to Drive Revenue

Case Study: The Zehneria Portico Kenya is largely viewed as a leisure destination. However, as Kenya takes on the new identity of being East Africa’s economic hub, it is continually molding into a business destination. Additionally, Kenya is globally getting recognized as the African New Technologies hub, therefore bolstering the country as a leader towards the growth of business travel. So where do the Kenyan hotels fit into this new image that the Kenyan government is propelling? Moreover, how can hotel managers attract the current e-generation where virtual world supersedes…

HOSPITALITY WINDFALL FROM OPEN SKY POLICY

By Hasnain Noorani Opening up Kenyan skies could be a major boost to tourism in Kenya and may offer the hospitality sector the much-needed silver lining to pull up international arrival and domestic numbers. Juicier is the projection of a 25 percent fall in cost of air fares when the Open Sky policy is fully implemented making air travel more affordable to our clientele. Driving down prices means that more people will travel and would have more options in terms of both airline and itinerary to boost their experience. It…

All roads now lead to Gramo Suites Executive Apartments in Kileleshwa

By Erick Ludeya Anyone driving or walking along Durham road off Gichugu road in Nairobi’s Kileleshwa estate will, by default, be attracted to one of the most amazing and eye catching property in the leafy suburb. The Gramo Suites executive apartments have not only become the talk of town but now increasingly becoming the ultimate target for a good number of the City residents. Gramo Suites is located in a serene and quite environment, the apartments have been built to unique standards. According to one of the Directors, Mr. Amos…

Kenyan chef courts social media to bolster culinary career

The transformative impact of social media continues to be felt as corporates, governments and personalities court technology to communicate and grow businesses. Kenya has been a trailblazer with the hospitality industry being one of the biggest beneficiaries. Chef Raphael, a Kenyan celebrity chef, has been using social media to share his joy of cooking with the rest of the world. The Kenyan had his first taste of the food industry when he began working in his father’s restaurant after finishing high school. Raphael explained how he turned his passion into…