Mövenpick Hotel & Residences Nairobi Pioneering a New Guest Initiative “ALL Safe’’

Mövenpick Hotel & Residences Nairobi is welcoming guests to stay and dine at The View; our signature revolving restaurant following the implementation of ALL Safe measures in addition to the government
health directives.

The ‘ALL Safe’ programme, already rolled out at Mövenpick Hotel & Residences Nairobi has seen the hotel implement the health and safety measures by following strict cleaning and hygiene protocols implemented to the highest standards.

Having undergone a special training, the hotel’s safety ambassadors of the new ALL Safe Accor Programme – a set of rigorous measures designed to protect and reassure guests that safety measures are being actively practised at the hotel to prevent the spread of Covid-19.

Recognising that guest priorities have drastically shifted following the global Covid-19 pandemic, the ALL Safe programme highlights include tailor-made operating protocols, cleaning products technology and team members training developed in partnership with hygiene solutions specialist Bureau Veritas.

The initiative is bolstered by Accor’s strategic partnership with global insurance giant AXA, which as of July 2020, will be providing guests at its 5,000 properties worldwide with free medical support that includes consultations with medical professionals by phone or in the location where they are staying.

“The health safety and well-being of our staff, guests and partners remains our top priority as the world goes through this unprecedented crisis”. Said Mehdi Morad; Country General Manager Accor Kenya, and GM Mövenpick Hotel & Residences Nairobi. “Taking care of our guests is at the very heart of what we do and who we are.” He added.

Accor’s ALL Safe Programme is all encompassing, with procedures responding to new consumer behaviours and expectations. Priorities include:

The appointment of specially trained ‘ALL Safe Officer’ to oversee all cleaning-related hotel operations, preventative measures and to handle guest inquiries


Accor is a world-leading augmented hospitality group offering unique experiences in 4,900 hotels and residences across 110 countries. The Group has been acquiring hospitality expertise for more than 50 years, resulting in an unrivalled portfolio of brands, from luxury to economy, supported by one of the most attractive loyalty programs in the world.

Beyond accommodation, Accor enables new ways to live, work, and play, by blending food and beverage with nightlife, well being, and co-working. It also offers digital solutions that maximise distribution, optimise hotel operations and enhance the customer experience.

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